Payment Methods

Effective Date: July 13, 2026

At Solenneapparel, we strive to provide a secure, transparent, and convenient checkout experience. This Payment Methods Policy explains the payment options we accept, how payments are processed, when charges are applied, and important information regarding payment security.

Summary

• We accept PayPal and major Credit Cards.
• Accepted credit cards include Visa, Mastercard, American Express, and Discover.
• All prices are displayed in U.S. Dollars (USD).
• Payment must be successfully authorized before an order is processed.
• No hidden fees are added after checkout.
• Shipping charges are displayed during checkout before payment is completed.
• Payment information is processed through secure payment providers.
• We do not store complete credit card information on our servers.

Accepted Payment Methods

We currently accept the following payment methods:

PayPal

Customers may complete purchases securely using their PayPal account, subject to PayPal’s terms and availability.

Credit Cards

We accept the following major credit cards:

• Visa
• Mastercard
• American Express (Amex)
• Discover

Only valid payment methods issued by recognized financial institutions are accepted.

Currency

All prices displayed on solenneapparel.shop are listed in:

United States Dollar (USD)

If your payment account uses another currency, your bank or payment provider may apply its own exchange rate and conversion fees.

Any currency conversion fees are determined by your financial institution, not by Solenneapparel.

Payment Authorization

Payment authorization is required before an order enters processing.

When you submit an order:

• Your payment information is securely transmitted to the payment provider.
• Authorization is requested from your financial institution.
• Once authorization is approved, your order enters our fulfillment process.

Orders with unsuccessful payment authorization cannot be processed.

When You Are Charged

Customers are charged at the time the order is successfully placed and payment has been authorized.

An order confirmation email will be sent after the purchase is successfully completed.

Pricing Transparency

We are committed to transparent pricing.

During checkout, customers will clearly see:

Charge	Details
Product Price	Displayed before checkout
Shipping Fee	Standard shipping: $6.99 per order
Shipping Tax	No tax charged on shipping
Additional Hidden Fees	None

Any applicable sales tax required by law will be calculated and displayed during checkout before payment is finalized.

Payment Security

Protecting customer payment information is a priority.

We use commercially reasonable security measures designed to help protect payment transactions, including secure encryption technologies during checkout.

For your security:

• Payment information is transmitted through secure, encrypted connections.
• Complete credit card numbers are not stored on our servers.
• Payments are processed by trusted third-party payment providers.

Declined Payments

A payment may be declined for reasons including:

• Incorrect card information.
• Insufficient funds.
• Expired payment card.
• Bank authorization failure.
• Fraud prevention measures.
• Payment provider security checks.

If your payment is declined, please verify your payment information or contact your bank or payment provider for assistance before placing a new order.

Payment Verification

To protect customers and prevent unauthorized transactions, certain orders may require additional payment verification.

If verification is necessary:

• Order processing may be temporarily delayed.
• Our Customer Support Team may contact you for additional information.

Orders that cannot be verified may be canceled and any authorized charges will be handled in accordance with your payment provider’s procedures.

Order Confirmation

After successful payment, you will receive an order confirmation email containing:

• Order number
• Purchased items
• Billing summary
• Shipping information
• Payment confirmation

If you do not receive your confirmation email, please check your spam or junk folder before contacting Customer Support.

Refunds

Approved refunds are processed in accordance with our Return & Refund Policy.

Refunds will generally:

• Be issued to the original payment method whenever possible.
• Be processed within 7 business days after the returned item has been received, inspected, and approved.

The time required for the refunded amount to appear in your account depends on your bank, card issuer, or PayPal.

Fraud Prevention

For the protection of our customers, we reserve the right to:

• Refuse suspicious transactions.
• Cancel fraudulent orders.
• Request additional verification before processing an order.
• Limit purchases when fraudulent activity is suspected.

These measures help maintain a secure shopping experience.

Payment Errors

If you believe you were charged incorrectly or encounter a payment issue, please contact us promptly.

We will investigate the matter and work with the appropriate payment provider to resolve eligible issues as quickly as possible.

Contact Information

If you have questions regarding payment methods or payment processing, please contact us.

We strive to respond to payment-related inquiries as promptly as possible during our regular business hours.

Policy Updates

We may update this Payment Methods Policy from time to time to reflect changes in accepted payment methods, legal requirements, payment processing practices, or business operations.

The most current version will always be published on this website and becomes effective immediately upon posting.